Explore How Privacy Policy Covers Wallet Records
Our Privacy Policy sets out what we collect when you create an account, complete phone verification, sign in from a mobile device or contact support about a wallet status. This can include account identifiers, session details, device signals, payment references and messages you send us. A
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DANA, OVO, GoPay or QRIS reference helps us match a cashier event to the right account; it does not give us your wallet password. Bank transfer and virtual account references may also be retained for reconciliation and fraud checks. We use access records to protect the
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account and investigate disputed activity, then keep them only for the period needed for the stated purpose or a legal requirement. Account access depends on local law, and we may adjust handling when local rules require it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.